Cindy was very helpful and promptly dispatched somebody to help us after hours.
Love this Cotter's Sewer company and great service with experience technician ( Brandon and Tyler )......I always call this company if there's something wrong with my plumbing problems.....very recommended......
Cotter's is the best in every way. They are the only company that I call when I have a problem at my restaurant, Harper & Madison. Tyler is like a super hero! He always deals with the issue quickly, consistently and with a positive attitude. I cannot say enough good things about this company.
My first visit from them was not entirely successful, since the same issue happened again a week later. When I asked for a return visit, Brandon was dispatched, solved the issue, and warrantied the previous work. They are professional, punctual, courteous, and have reasonable rates.
Had some difficulties in the beginning but the way it was handled couldn't have been more professional or more kind. Trust this company because even if something goes wrong, they are committed to making it right. Thanks Cotters!
Jennifer, the representative in the office, was polite, but brisk. I imagine that's due to a high volume of incoming calls and having to write up work orders, so I get it. Michael, the technician, was *absolutely* amazing. We had called because we had a severely clogged toilet that couldn't be reached by store bought tools and not only did he clear that quickly, he also adjusted the float on that same toilet because he noticed it was set too high and caused an overflow issue. I had also asked him if he had any tips on how I could address another issue in our other bathroom, which was the tub draining *very* slowly and he looked at the job timer, saw he had plenty of time left and just went out to his truck and got to work and fixed that issue too. Great company, great service, I would strongly recommend!
Cotter's Sewer Service exceeded expectations and worked diligently to clear our main sewer line. Their professionalism, expertise, and persistence was much appreciated in a very stressful situation. I will always recommend Cotter's Sewer Service and will be a lifetime customer.
Thank you, Cotter's!!
Can you say amazing customer service from the office staff to the people that come to your home they were outstanding. When my sewer was backing up I called them they got there that day fixed it quickly for a fair price. Their employees were very professional and curtious. I would recommend cotters to anyone.
I would highly recommend these people! With all of the recent rains, our septic backed up. It was after 5pm and we could not get anybody else to come out. Brandon from Cotter's came out in a very timely manner. He was very thorough and professional! We would definitely use them again!
Great company and service! Very professional. Definitely will use them again if we have a problem!